Scanning For & Managing Device Vulnerabilities
Once you have successfully installed the agent across all required devices, you may now begin scanning those devices for vulnerabilities. This article will guide you through the process of conducting a scan, checking the results, and actioning any identified vulnerabilities.
Click here for our support article about the device vulnerability agent.
Note: Device vulnerability remediation requires purchasing a per-device subscription
Once the agent has been installed on your devices, navigate to the Scan tab, and click the Scan Devices button.
Please allow up to 30 minutes for the scan to complete. Once the scan finishes, navigate to the Vulnerable Applications tab and click on Get Vulnerabilities.
This new page will provide a list of any vulnerable applications, along with the number of vulnerabilities and their average CVSS (Common Vulnerability Scoring System) score. In the example below, 7 vulnerabilities have been detected within Notepad++, with an average CVSS score of 5.00, resulting in an Moderate risk rating.
Click on Review to see the details of the vulnerable application, including the number of unique vulnerabilities, impacted devices, and the average CVSS.
Note: If you have subscribed to the 'Vulnerability Management' Add-on, you will have the option to automatically remediate the detected vulnerabilities using the Fix this for me button.
There is an additional tab called Associated CVEs. This tab will provide a list of all the CVEs (Critical Vulnerabilities) that were identified, along with a link to learn the full details about each vulnerability, as shown below:
If you would prefer to resolve the issue manually, or you do not have the 'Vulnerability Management' add-on, we provide remediation guidance in the Manual Steps area. If the issue has been completed manually, click on the Remediated button. This will open a short form, as shown below, were you will confirm that the vulnerability has been resolved.
Click here for our support article about the device vulnerability agent.
Note: Device vulnerability remediation requires purchasing a per-device subscription
Once the agent has been installed on your devices, navigate to the Scan tab, and click the Scan Devices button.
Please allow up to 30 minutes for the scan to complete. Once the scan finishes, navigate to the Vulnerable Applications tab and click on Get Vulnerabilities.
This new page will provide a list of any vulnerable applications, along with the number of vulnerabilities and their average CVSS (Common Vulnerability Scoring System) score. In the example below, 7 vulnerabilities have been detected within Notepad++, with an average CVSS score of 5.00, resulting in an Moderate risk rating.
Click on Review to see the details of the vulnerable application, including the number of unique vulnerabilities, impacted devices, and the average CVSS.
Note: If you have subscribed to the 'Vulnerability Management' Add-on, you will have the option to automatically remediate the detected vulnerabilities using the Fix this for me button.
There is an additional tab called Associated CVEs. This tab will provide a list of all the CVEs (Critical Vulnerabilities) that were identified, along with a link to learn the full details about each vulnerability, as shown below:
If you would prefer to resolve the issue manually, or you do not have the 'Vulnerability Management' add-on, we provide remediation guidance in the Manual Steps area. If the issue has been completed manually, click on the Remediated button. This will open a short form, as shown below, were you will confirm that the vulnerability has been resolved.
Updated on: 06/06/2025
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