Adding Additional User Accounts

In this article, you will find:

• Navigation guidance for accessing the organisation details area.

• A guide for adding additional users to your OneClickComply account.

Your OneClickComply account will have one account owner, and as many administrators and auditor profiles as required. You can access the Account Users area by clicking your name at the bottom of the navigation bar and selecting Organisation Details from the drop-down, as shown below:

Once inside of the Organisation Details page, scroll down to the Account Users table. You can see an example of this area below:

In this example, Richard Hendricks is the Owner of the account, and has invited his colleague, Dinesh Chugtai to be an Administrator. Here's an overview of the different account types:

Owners: Have full permissions within the platform. They are able to invite other users to OneClickComply, complete tasks, and manage the entire account.

Administrators: Have similar permissions to Owners, but they cannot make changes to the account settings themselves. They are still able to invite other users, complete tasks etc.

Auditors: Auditors have read-only permissions. Accounts with this label can access all areas of the platform, but they cannot run tasks, update permissions, or perform any actions that would be reflected within the Audit Log. These accounts are available so that businesses can invite auditors, or other users, to view their compliance goals, journey and evidence in a much smoother, more accessible format.

Inviting users is a very simple process. Clicking on the Invite Users button will open the Account Wizard, which will guide you through the steps to onboard a new user. All that is required is their name, email and desired permission level.

Please note: If you would like to change the Owner of the account, they will need to contact a member of the OneClickComply support team to arrange this.