Articles on: Onboarding

Accepting Pre-Requisite Tasks

Once you have successfully connected your desired integrations (e.g. Microsoft 365, Google Workspace) the OneClickComply platform will generate some pre-requisite tasks within the Outstanding Tasks area.


These pre-requisite tasks are fundamental in establishing core functions of OneClickComply, and must be accepted before attempting to use any other aspects of the platform. Please review the steps outlined below to make sure you understand how to manage pre-requisite tasks.


Accepting Pre-Requisite Tasks


  1. Once your tenancy has successfully integrated with OneClickComply, the platform will create new tasks within the Account Tasks area (see here). These tasks will have different names based on the automations they will carry out.
  2. After accepting these pre-requisites, additional tasks may be generated, such as Activate the OneClickComply Service Account for Microsoft 365. Please make sure you also complete these tasks, otherwise your integration may be delayed.
  3. Once all tasks have been accepted, the platform will automatically begin identifying gaps and misconfigurations in your compliance. To view these gaps, navigate to Standards, located within the compliance tab, and set your desired standards to Active. This will allow you to view the outstanding controls and tasks for that standard.


Note: If you do not accept these pre-requisite tasks, the platform will be unable to establish the required connections with your environment, and therefore not function correctly. If you are unable to accept the pre-requisite tasks, or the tasks have not appeared, please contact a member of the OneClickComply support team.

Updated on: 26/06/2025

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