Integrations

• Unsuccessful Integration

  If you’ve completed your first onboarding session, your Customer Success Representative will have guided you through the process of connecting your environment(s) to the OneClickComply platform. We strongly recommend completing integrations during your onboarding call or with the support of our team. This is because successful integration requires specific administrative permissions, and even small misconfigurations can prevent the platform from connecting properly. Unsuccessful integrations cFew readers

Audit Log

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Report Card

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Policies

• Policies Not Generating

  If your policies are failing to generate, the issue likely stems from your Compliance Tasks. Please make sure that you have completed several of your Outstanding Tasks before attempting to generate any policies. If you have not completed any tasks, the AutoComplete policy builder will be unable to create policies based on your implemented controls. If your policies still fail to generate, please review our support articles on the AutoComplete generator, located here (https://support.Few readers

ISMS

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Tasks

• Empty Outstanding Tasks List

  If your Outstanding Tasks list is empty, there are several potential causes: You've completed all your tasks If there are no tasks in your Outstanding Tasks area, it's possible that you may have remediated all of the issues within your integrated environments. If you believe this is the case, you can check your Task History and Audit Log areas to see how many tasks have been completed, as well as the time and date previous tasks were actioned. If any gaps in your complianceFew readers

Continuous Monitoring

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