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Accessing Support

The starting point for your compliance journey with OneClickComply

Quick Start

Introduction

OneClickComply Overview

About Support Articles

Your Onboarding

Onboarding Call Preparation

Platform Requirements - Permissions

Platform Requirements - Licences

Information about connecting your tools to the platform

Setting up OneClickComply

Adding Additional User Accounts

Managing Your Integrations

Integration Guides

Microsoft 365 Integration Guide

Google Workspace Integration Guide

Amazon Web Services Integration Guide

Microsoft Azure Integration Guide

Google Cloud Platform Integration Guide

Learn how to manage and maintain your compliance

Managing Compliance

About Standards

Managing Standards with OneClickComply

Viewing Available Standards

Changing the Status of Standards

Task Management

Accessing Controls and Tasks

Completing Controls and Tasks

Viewing All Incomplete Tasks

Task Dependencies

Assigning Tasks to Other Users

Mass Assigning Tasks

Viewing and Completing Assigned Tasks

Enabling Task Completion Notifications

Reviewing Task History

Evidence Management

Reviewing Automatically Gathered Evidence

Uploading Evidence to Tasks

Reviewing Manually Uploaded Evidence

Managing Continuous Monitoring

Enabling or Disabling Continuous Monitoring

Reviewing Continuous Monitoring Scans

Resolving Identified Non-Compliance

On-Demand Scanning

Audit & Activity Tracking

Ask an Auditor

Reviewing the Audit Log

Understanding the Reporting Area

Weekly Digest Emails

Managing Your Trust Centre

Using the Trust Centre

Create, upload, and manage important documentation with ease

Compliance Documentation

Cyber Essentials Questionnaire

Signing Your Cyber Essentials Questionnaire

Automating the Cyber Essentials Questionnaire

Questionnaire Automation

Using the Questionnaire Automation Feature

Policy Management

Creating Policy Documents

Generating and Updating Policy Contents

Using a Pre-Written Policy as a Template

Sharing Documentation Internally

Tracking Employee Policy Engagement

ISMS Management

Risk Management

Asset Management

Incident Management

Vendor Risk Management

Automated Vendor Management

Discovering and Adding Vendors

Sending Vendor Due Diligence Questionnaires

Reviewing and Adding Vendor Risks

Protect your organisation using our risk and vulnerability detection tools

Organisation & Device Security

Device Management

24/7 Detection & Response

Installing the Device Vulnerability Agent

Detecting and Resolving Device Vulnerabilities

Windows On-Premise Detection (Beta)

Penetration Testing

Conducting Penetration Tests

Reviewing Test Results and Resolving Issues

People Management

Employee Management

Specific guides to manage your OneClickComply account

Your Account

Account Settings

Updating Account Information

Account Tasks

Viewing and Completing Account Related Tasks

Billing

Updating Your Billing

Organisation Details

Updating Business Information

Legal and policy documentation for OneClickComply

Legal & Policies

Terms and Conditions

Privacy Policy

Cookie Policy

End User License Agreement (EULA)

Information about all our supported standards

Compliance Standards

Cyber Essentials

SOC 2

ISO 27001:2022

ISO 9001:2015

NCSC CAF

CIS v8

NHS DSPT

Additional Services

Productivity Protection

Backup Services (M365 & Google Workspace)

DNS Filter Service

Extended Services

How can we help you?

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