ISO 9001:2015

ISO 9001 is the international standard for a quality management system (QMS). Any organisation—of any size or sector—can use it to deliver consistent products and services, meet customer and legal requirements, and drive continual improvement. Certification is granted by an independent, accredited body.

To meet ISO 9001 you must implement and evidence a QMS that, at minimum:

• Sets leadership, scope and policy, with clear roles and customer focus.

• Plans using risk-based thinking, sets measurable quality objectives, and manages changes.

• Provides support: competent people, awareness, communication, and controlled documented information.

• Controls operations: design (where applicable), suppliers, and delivery of products/services.

• Checks and improves performance through monitoring and measurement, customer feedback, internal audits, management review, and corrective action.

ISO 9001 compliance is common found/required in manufacturing, engineering, aerospace/automotive supply chains, logistics, software/SaaS, professional services, and public services. Many large buyers and public-sector tenders ask for it to reduce supplier risk and ensure consistent delivery.

The current edition is ISO 9001:2015, but a revised version is expected to release in September 2026.